Terms And Conditions

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Terms and Conditions

Effective as of May 31, 2023

Thanks for choosing GREENSOM! We are pleased that you selected us as your green energy or service provider. Please use this page as a reference for questions about your service and the terms and conditions of service that govern the service(s), energy, or product you purchased from us. These Terms & Conditions (“T&Cs”) contain important information about your relationship with GREENSOM, including individual mandatory binding arbitration of disputes between you and GREENSOM, instead of class actions or jury trials. By Accepting these T&Cs, you agree, on behalf of yourself, any person on your account, an Authorized User, and any person you allow to use the Services, Product, or your power energy, to be bound by these provisions.

Accepting these T&Cs means you also agree to our Privacy Notice, located at www.greensompower.com/privacy, which may be updated from time to time. Our Privacy Notice describes the information we collect, how that information may be used and shared, and the choices you have about certain uses of information. If you have a business relationship with us, our GREENSOM company for Business Privacy Notice will govern our privacy obligations to you.

GENERAL INFORMATION ABOUT THESE TERMS

WHO IS THIS AGREEMENT WITH?

These Terms & Conditions are an agreement between you on behalf of yourself, your Authorized individuals, any person on your account, and any person you allow to use the Services, and Product, and us, Greensom, and our controlled subsidiaries, assignees, and agents (“us”, “we”, “our” or “Greensom”).

HOW DO I ACCEPT THESE TERMS & CONDITIONS?

You accept these Terms & Conditions by doing any of the following:
  • giving us a written or electronic signature or confirmation, or telling us orally that you accept;
  • activating, using, or paying for the Service or a Device; or
  • opening the Device box

If you don’t want to accept these Terms & Conditions, don’t do any of these things.

When you accept, you're telling us that you are of legal age (you have reached the age of majority as defined in your jurisdiction) and that you are able to enter into a contract. If you accept on behalf of an organization, you're telling us that you are authorized to bind that organization, and references to "you" in these Terms & Conditions may mean the organization.

WHAT IS INCLUDED IN THESE TERMS AND CONDITIONS?

In these Terms & Conditions, you'll find important information about:
  • Our services provided to you (“Service”).
  • Any products for which we provide Service or which we provide to you to be used with our Service, like lease to own solar panels, solar accessories, security cameras, appliances (collectively, a “Device”).
  • Any equipment, product, or service solution that we provide to you, (collectively, a “Product”).
  • Any charges, taxes, fees, and other amounts we charge you or that were accepted (“Charges").
  • Energy management practices.
  • Limitations of liability; and
  • Resolution of disputes by individual arbitration and class action and jury trial waivers.

If you don’t want to accept these Terms & Conditions, don’t do any of these things.

When you accept, you're telling us that you are of legal age (you have reached the age of majority as defined in your jurisdiction) and that you are able to enter into a contract. If you accept on behalf of an organization, you're telling us that you are authorized to bind that organization, and references to "you" in these Terms & Conditions may mean the organization.

ARE THERE ANY OTHER TERMS THAT APPLY TO ME

Yes. Your "Agreement" includes these Terms &Conditions; the additional terms found in your Energy Rate Plan and your Service Agreement; our business policies and practices as published on the web and/or as provided to you (and amended by us); terms and conditions to any additional Product(s) you select; and provisions linked to from these Terms &Conditions. Sections marked “*” continue after termination of our Agreement with you.

You should be aware that our Privacy Notice, located at www.greensompower.com/privacy, and Open Internet Policy, located at www.greensompower.com/OpenInternet, apply to the use of our Products and Services. We also provide a Privacy Dashboard that includes tools for you to manage your privacy choices and learn more about what data we collect about you.

Visit https://www.greensompower.com/privacy-center/dashboard for more information. You might also have other agreements with us, such as an equipment installment plan or financing agreement. The terms of these other agreements are also included in your Agreement with us.

WHAT IS THE TERM OF THESE Terms & Conditions?

As a green energy provider or green energy services provider, there may be an annual service contracts. Once the contract ends, You are free to stay with us and choose greensom again. In event you choose to leave, you are responsible for all Charges incurred through the end of, or resulting from, your Service term, including Charges covering periods where your Service is suspended for non-payment. In most instances, this will be the end of your then-current billing cycle. In addition, cancellation of Service may affect other agreements that you have with us, including equipment installment plans or lease agreements where your payments may be accelerated upon cancellation. Cancellation may also impact other services that are billed to you.

HOW DO WE NOTIFY EACH OTHER?

You may contact us by writing to ATTENTION: Greensom Customer Relations at

info@greensompower.com

HOW DO I RESOLVE DISPUTES WITH GREENSOM?

By accepting these Terms &Conditions, you are agreeing to resolve any dispute with us through individual binding arbitration or small claims dispute procedures (unless you opt out), and to waive your rights.

Individualized Dispute Resolution and Arbitration. YOU AND WE EACH AGREE THAT, EXCEPT AS PROVIDED BELOW, ANY AND ALL CLAIMS OR DISPUTES, OF ANY NATURE, INCLUDING TORT AND STATUTORY CLAIMS, IN ANY WAY RELATED TO OR CONCERNING THE AGREEMENT, OUR PRIVACY NOTICE, PRIVACY OR DATA SECURITY PRACTICES, OUR SERVICES, DEVICES OR PRODUCTS, INCLUDING ANY BILLING DISPUTES, WILL BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION OR IN SMALL CLAIMS COURT. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. THE ARBITRATOR MUST FOLLOW THIS AGREEMENT AND CAN AWARD, ON AN INDIVIDUAL BASIS, THE SAME DAMAGES AN RELIEF AS A COURT (INCLUDING ATTORNEYS’ FEES.